1. Introduction

Welcome to Shraddha Agate & Gemstones (“we,” “us,” “our”). We are a manufacturer, trader, exporter, and retailer of gemstones and spiritual products based in Vadodara, Gujarat, India. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with us online.

2. Information We Collect

a. Information You Provide:

• Personal details when contacting us or submitting inquiries (e.g., name, email, phone number, messages).

• Details related to orders, deliveries, or payment (if applicable).

b. Automatic Data Collection:

• Device metadata such as IP address, browser type, operating system, referring URLs, timestamps, and pages visited.

• Usage analytics via cookies or similar tracking tools to improve user experience.

3. How We Use Your Information

We may use your information to:

• Respond to your inquiries or fulfill service requests.

• Process orders and deliver products.

• Monitor and analyze site usage to enhance functionality and content.

• Communicate updates or promotional information as permitted.

4. Cookies & Tracking Technologies

We use cookies or similar technologies to remember your preferences, improve site performance, and analyze traffic. You may disable cookies through your browser settings, though this may reduce website functionality.

5. Disclosure to Third Parties

We do not sell your personal data. We may share your information with:

• Trusted service providers for website operation (e.g., hosting, support).

• Law enforcement or regulatory bodies when required by law or to protect our rights.

6. Your Rights

In accordance with applicable laws, you have the right to:

• Access and request correction of your personal data.

• Request the deletion of your personal data.

• Object to or restrict processing of your data.

• Withdraw consent where applicable.

To exercise these rights, contact us using the details below.

7. Data Security

We implement reasonable technical and organizational safeguards—such as encryption and controlled access—to protect your data. However, please note that no method of data transmission over the Internet is 100% secure.

8. Policy Updates

We may modify this Privacy Policy periodically. The latest version will be posted here with an updated effective date. We recommend reviewing it regularly.

9. Contact Us

For any privacy-related questions, requests, or feedback, please reach out:

• Company: Shraddha Agate & Gemstones

• Address: FF 104-105, Abhishek Complex, Old Padra Rd, Above Lenskart Showroom, Akshar Chowk, Hira Nagar, Vadodara, Gujarat – 390007, India

• Phone: +91 90337 22153

• Email: sharddhagemstone@gmail.com